Terms of Service

Regurai provides technology solutions designed to support:

• AI governance and oversight
• Regulatory compliance management
• Risk monitoring
• Policy lifecycle management
• Audit readiness
• Evidence collection and reporting
• Operational intelligence
• Model inventory and controls
• Governance workflows
• Compliance automation

Regurai is intended primarily for regulated and enterprise organisations.

You may only use the Services if:

• you are legally capable of entering contracts;
• your organisation authorises such use;
• you comply with applicable laws and regulations.

You are responsible for:

• maintaining account security;
• protecting authentication credentials;
• managing authorised users;
• ensuring information provided remains accurate.

You must notify us immediately of any unauthorised access.

Access to Services may require:

• subscription agreements;
• enterprise licences;
• statements of work;
• pilot agreements;
• negotiated commercial arrangements.

Unless otherwise agreed:

• subscriptions renew automatically;
• fees are payable in advance;
• taxes are additional unless stated;
• unpaid invoices may result in suspension.

Pricing changes shall not apply during active committed subscription periods.

You may use Regurai only for lawful business purposes.

You agree not to:

• reverse engineer the platform;
• circumvent security controls;
• introduce malicious software;
• attempt unauthorised access;
• interfere with availability;
• misuse APIs;
• reproduce or resell the Services without authorisation;
• use the Services to violate any laws or regulations.

You retain ownership of Customer Data submitted into Regurai.

You grant Regurai a limited licence to host, process, analyse, transmit and secure Customer Data solely to deliver the Services.

You confirm that:

• you possess the necessary rights to upload data;
• data processing complies with applicable law;
• required notices and consents have been obtained.

Regurai may provide AI-supported capabilities including:

• governance recommendations;
• classification;
• policy suggestions;
• risk scoring;
• workflow automation;
• evidence generation;
• reporting assistance.

AI outputs:

• are informational;
• may contain inaccuracies;
• require human review;
• do not replace legal, regulatory, compliance or professional judgement.

Customers remain responsible for decisions made using platform outputs.

Regurai is designed to support compliance programmes but does not guarantee compliance.

Use of Regurai does not constitute:

• legal advice;
• regulatory approval;
• audit certification;
• financial advice;
• supervisory endorsement.

Customers remain responsible for compliance obligations under applicable frameworks including, where relevant:

• UK GDPR
• EU GDPR
• DORA
• EU AI Act
• FCA requirements
• PRA requirements
• ISO standards
• internal governance policies

Regurai maintains commercially reasonable administrative, technical and organisational safeguards.

Security controls may include:

• encryption;
• access controls;
• logging;
• monitoring;
• disaster recovery;
• vulnerability management.

Customers remain responsible for:

• endpoint security;
• user management;
• internal governance controls.

Personal data processing is governed by our Privacy Notice and applicable data processing arrangements.

Where required:

• a Data Processing Agreement (DPA) shall apply;
• international transfer mechanisms shall be implemented;
• data subject rights shall be supported.

Customers acting as controllers remain responsible for lawful processing.

We aim to provide reliable availability but do not guarantee uninterrupted operation.

Scheduled maintenance, upgrades and incidents may affect availability.

Enterprise customers may receive service commitments under separate agreements.

Regurai and all related materials remain our exclusive property.

This includes:

• software;
• algorithms;
• interfaces;
• dashboards;
• documentation;
• trademarks;
• analytics models.

No ownership transfers through use of the Services.

Each party shall protect confidential information using reasonable care.

Confidential information excludes information that:

• becomes public lawfully;
• was independently developed;
• was already lawfully known.

Confidentiality obligations survive termination.

Regurai may integrate with third-party services.

We are not responsible for:

• third-party availability;
• third-party security;
• external content;
• third-party contractual obligations.

Use of third-party services remains subject to their terms.

Except where prohibited by law, the Services are provided “as is” and “as available”.

We do not warrant that:

• the Services will be uninterrupted;
• outputs will be error-free;
• compliance outcomes will be achieved;
• every regulatory requirement will be identified.

Nothing in these Terms excludes liability where exclusion is unlawful.

Subject to applicable law, Regurai shall not be liable for:

• indirect loss;
• consequential loss;
• lost profits;
• lost business opportunity;
• reputational damage;
• regulatory penalties caused by customer actions.

Aggregate liability shall not exceed the fees paid in the preceding 12 months, unless otherwise agreed.

Customers agree to indemnify Regurai against claims arising from:

• unlawful use;
• uploaded content;
• breach of these Terms;
• regulatory violations caused by customer actions.

Enterprise agreements may provide negotiated indemnity terms.

We may suspend access where necessary to:

• protect security;
• comply with law;
• prevent misuse;
• investigate breaches.

Upon termination:

• access rights cease;
• data retention procedures apply;
• export rights may apply under agreement terms.

Customers confirm compliance with applicable:

• export controls;
• sanctions regimes;
• trade restrictions.

The Services may not be used where prohibited by law.

We may update:

• features;
• documentation;
• policies;
• these Terms.

Material changes will be communicated appropriately. Continued use constitutes acceptance.

These Terms shall be governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction unless otherwise agreed.

Legal enquiries: hello@regurai.com

Commercial enquiries: sales@regurai.com

Privacy enquiries: privacy@regurai.com